MicroVision Pen Readers™
Q. Where can I purchase replacement pen refills?
A. For the Crystal models, the custom replacement ink cartridge may be purchased through your local MicroVision retailer. MicroVision part number ZR200-BK for Black Refills, ZR205-BL for Blue Refills. Each MicroVision Pen Reader™ is shipped with a black cartridge installed, and an extra ink cartridge in blue.

The Concorde models use a full-size, standard Pilot Dr. Grip refill that is readily available through stationery stores and MicroVision retailers. Pilot part number 77227 for Black Refills, 77228 for Blue Refills.

Q. How do I replace the cartridge?
A. For the Crystal models, pull the tip off of the end of the pen. Note: Do not twist the pen tip, simply pull it directly off the pen. Unscrew the small brass screw, using a standard screwdriver. Pull the ink cartridge out of the cartridge holder and discard the old cartridge. Insert the new refill into the brass holder. Push snugly. Screw the cartridge holder back into the pen tip. Note that the cartridge will project from the tip of the pen further than normal. Replace the tip on the end of the pen. With pen in hand, depress the tip of the ink cartridge onto a hard surface. This will push the cartridge up into the proper position.

For the Concorde models, unscrew the tip of the pen and detach from the pen body. Inside you will see a four-inch standard Pilot style cartridge. Note: There is a spring and black plastic ring, do not discard, they will be used again. Remove the spring, ring and cartridge from the pen. Place the ring and spring onto the new ink cartridge. Insert the new ink cartridge into the small hole in the lower body of the pen. Some manipulation may be necessary to insure the cartridge slides into its proper placement. Gently screw the tip back onto the body of the pen.

Q. How do I know which reading glass power to choose?
A. To find the strength you need, read the following chart from a distance of approximately 14 inches. The first line you have difficulty reading will indicate the strength that is right for you.

If the product is being purchased as a gift, a good rule of thumb is to begin with the person’s age, subtract 35, and insert a decimal point in the remaining numbers. Example: Age 55 — 35 = 20 = +2.0.

Q. Are the products guaranteed?
A. Yes. The MicroVision Pen Reader™ is warranted against defects in workmanship or materials for a period of one (1) year from date of purchase. If the product is found to be defective, it should be returned to the original place of purchase, or contact the Customer Service Department of MicroVision Optical at (888) 810-6761, for a replacement. The warranty does not apply to normal wear or damage from misuse, abuse or alteration.